contractual documents

WARNING !

From January 1st, 2025, any customer should have sent back our new General Terms and Conditions 2025 and all the contractual documents signed before ordering. It means : the Customer Account Opening Request, the General Terms & Conditions, and if desired, the Private Label Request.

Our catalogs and all information, pictures, videos and graphic elements of any nature are non-contractual. We reserve the right to modify the technical characteristics of our tools without first notifying our customers.

NEW IN 2025

Article 1 : SCOPE OF APPLICATION

These General Terms and Conditions (GTC) of sales are translated in English from the original “Conditions Générales de Vente ” (CGV) of the Supplier. If there is any mistake in translation between the French and the English version, the French version must be applied and considered as the sole authentic contract. For the purposes of these Terms and Conditions, the term “Supplier” refers to the company EUROMAC and “Customer” refers to the party receiving goods or services from the “Supplier”. According to the Article L441-6 of the French Code de Commerce, this document is the sole basis of the sale to the exclusion of any purchase conditions of the Customer. Customer’s terms that conflict with or deviate from these GTC will not be accepted, even in case of acceptance of the order by the Supplier. Any Customer’s order implies full acceptance of these GTC. Nullity of one clause does not imply nullity of other clauses.

Article 5 : EXTRA FEES

As part of its CSR policy, the Supplier ensures that its carbon footprint is limited. In this context, any additional action requested by the Customer from the Supplier and resulting in an increase in its carbon footprint (transport, consumption of resources, data storage, etc.) will be subject to extra fees. Some common actions are described below.

Article 5.1 : CAD before ordering

A drawing is sent to the Customer for validation upon receipt of an order for special tools. Technical information about standard tools such as dimensions and diagrams is in the Supplier’s catalog available on its website. If the Customer wants to receive a drawing before ordering, CAD fees will be charged (30€ per drawing VAT excluded).

Article 5.2 : Reporting and Conformity Certificate

Upon Customer’s request while ordering, the Supplier is able to delivery extra documents such as personalized control reporting or a Conformity Certificate. This service will be charged extra (15€ per document VAT excluded).

Article 5.3 : Minimum billing amount

The minimum billing amount is 100€ excluding VAT and including discounts and shipping costs. Under this amount, billing fees corresponding to the difference will be charged.

Article 5.4 : Return fees

Returns are subject to a 20% restocking fee with a minimum amount of 30€ VAT excluded when there is no quality defect confirmed by the Supplier.

[…]

Article 9.1 : Private Label Request (PLR)

The Customer who wants “private label” products must fill out and return the specific PLR form to the Supplier for acceptance. This form is available on the Supplier’s website. The Customer may not criticize the presence of the brand if the PLR form has not been expressly accepted by the Supplier prior to the order. In the absence of a private label agreement, the Supplier’s brand may appear in a non-exhaustive manner on: tools; delivery notes; shipping labels; packaging; documentation; etc.

[…]

Article 18 : APPLICABLE LAW

The substantive French law to the exclusion of all references to other jurisdictions and international treaties shall apply. Place of performance and jurisdiction shall be the registered office of the Supplier.